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At Nextgenman, we stand behind the quality of our outdoor gear. If your camping chair, tent, sleeping bag, or fishing float isn’t the right fit for your adventure, we’re here to help with a straightforward return process.
Return Window
30 Days from delivery
Condition
Unused & Original Packaging
Refund Method
Original Payment Method
Processing Time
5 – 7 Business Days
1. Eligibility for Returns
To be eligible for a return, your outdoor equipment must meet the following criteria:
• Items must be unused, clean, and free from outdoor debris (dirt, grass, sand, or moisture).
• Tents and sleeping bags must be folded correctly and placed in their original carry bags with all stakes, poles, and accessories included.
• All original Nextgenman tags and instruction manuals must be intact.
2. Return Shipping Fees
Reason for Return
Who Pays?
Defective / Damaged Item
Nextgenman (Free)
Change of Mind / Wrong Size
Customer
3. How to Start a Return
Please email support@nextgenman.shop with your Order ID and photos of the item (showing its current condition). Once authorized, we will provide the return address and instructions.
Note: Please do not send items back to the origin address without prior approval.
Note: Please do not send items back to the origin address without prior approval.
4. Refunds & Processing
Once we receive and inspect your gear (usually within 2 business days), we will notify you of the approval status. Approved refunds are credited back to your original payment method within 5–7 business days.
*Note: Original shipping fees ($6.99) are non-refundable.
*Note: Original shipping fees ($6.99) are non-refundable.
Contact Our Support Team:
Email: support@nextgenman.shop
Address: 6325 Red Tree Cir, Anchorage, AK 99507, United States
Hours: Mon – Fri: 9:00 AM – 5:00 PM (EST)
Thank you for choosing Nextgenman for your outdoor essentials.